News & Updates
You can now buy credit through your online account, with a 25% bonus if you spend £100 or over. Your credit will be used automatically for future purchases – just make sure you are logged in. It never expires so it's a good way for everyone to save, even if you only travel from time to time.
You can now change your tickets directly, without needing to cancel and rebook. Just click the new "Change" button on your ticket and you'll be able to change your stop, departure time or number of travellers.
There's no fee for changing a ticket and you can do it as many times as you need.
We're launching a new route from Dundee to Glasgow. We'll be soft-launching with four services per day in each direction from 14 July. This will be followed by a full-service launch on 1 August with ten services per day in each direction, running 24/7.
It's just £8.50 for an adult single from Dundee to Glasgow if you book online (whether you book weeks before or a minute ahead).
In Dundee, we'll be picking up outside Malmaison in the city centre and dropping off at the train station (about 100m away from the pick up point). In Glasgow, we'll be calling at Buchanan Bus Station. We also have a range of intermediate stops including Stirling (Castleview Park & Ride), Dunblane, Cumbernauld and Perth (Broxden Park & Ride).
During the soft-launch period, it'll only be possible to book a journey to and from Glasgow but we'll be opening up the full range of journeys from 1 August.
You can see the full route and all the stops on our live map.
If you cancel your ticket, you can now request a card refund online as an alternative to Ember credit. We've always offered these as an alternative to Ember credit but previously you've had to contact us by email. This new online option makes it that much easier.
We've increased the frequency of our Dundee to Edinburgh service with a bus up to every 75 minutes. We've also introduced a new stop at Bridge of Earn. Some other stops will become pre-booked only, allowing us to maintain fast end-to-end journey times.
The Scottish Government has just launched the new National Concessionary Bus Travel Scheme for Young Persons and we're delighted to be participating from day one. If you're aged 5-21 and living in Scotland, you're eligible to apply for a card that will entitle you to free travel. Once you have a card, you can book for free with Ember – just book as a concession, then tap your card when you get on board the bus.
Learn how to apply for a card.
Book an Ember ticket straight to Edinburgh Airport through our new integration with Edinburgh Trams.
Just search for a journey as normal and we'll automatically include a connection from Ingliston Park & Ride (our closest stop) to the airport. It's only a three minute tram journey and your Ember ticket is valid for the whole journey. Just show it to the conductor on board the tram.
We've made a few changes to our Dundee to Edinburgh route. As well as introducing new pre-booked stops (see our other announcement), we're also tweaking our overall route to go via Ingliston P&R (for easy airport connections) and changing our stops in Edinburgh. We'll now be terminating at St Andrew Square (rather than St Andrew's House) and we're introducing a new stop at Haymarket.
We're introducing a new feature called pre-booked stops. This is a special type of stop where we'll only call if there's a booking at least 10 minutes ahead.
If there's a booking, the driver will be dynamically routed to the stop. Otherwise, they'll drive straight past. This means we can keep end-to-end journey times fast whilst also serving smaller towns and villages.
Our first pre-booked stops will be St Madoes, Longforgan and Edinburgh Zoo – all launching in the next few days – but we hope to add more over time if they're a success.
We've just launched the UK's first intercity electric bus service from Dundee to Edinburgh. We're starting with two buses and eight services per day in each direction.
You can read all the details in our press release.