At Ember, we're committed to keeping your information private and secure. This notice sets out the personal data we collect and what we will do with it.
We are Ember Core Ltd (“we”, “our”, “us”), operating under the name Ember. We're registered with the Information Commissioner's Office under number ZA575885.
You can email us at firstname.lastname@example.org or write to us at Codebase Argyle House, 3 Lady Lawson Street, Edinburgh, EH3 9DR.
We may collect and process the following personal data about you:
Information you submit through our website or by any other means – e.g. your email address if you subscribe to a mailing list
Technical information related to your usage of this site – e.g. your IP address, operating system and browser
Records of communications – e.g. call recordings, emails and chat transcripts
The information we collect and process is currently used to:
Market our products and services by email: Our lawful basis for using the data in this way is consent. We will only send marketing to people who have opted in and you can always unsubscribe (e.g. by clicking an unsubscribe link in an email)
Track, monitor and analyse how you use products and services we provide: Our lawful basis for using the data in this way is our legitimate interest to use this data to improve our product, manage our business and detect fraud
In some instances, we may use your data in ways that are not described above. However, we will update this notice before doing so.
As well as people working for us, we may disclose your personal data to:
We keep your data as long as you are using Ember and for up to 6 years after that. In some cases, we may keep the data for longer if it's in our legitimate interest (e.g. for fraud detection) or it's required to comply with the law.
In some cases, the data we collect from you may be transferred to and stored by countries or organisations outside the European Economic Area (“EEA”). In these cases, we'll make sure that the European Commission says the country or organisation has adequate data protection, or we’ve agreed to standard data protection clauses approved by the European Commission with the organisation. Contact us if you'd like a copy of the relevant data protection clauses.
Your personal data is protected by legal rights, including your rights to:
For more information or to exercise your data protection rights, please email email@example.com.
If you have a question or want to complain about how we've used your personal data, email us at firstname.lastname@example.org. If you're not happy, you also have a right to complain to the data protection supervisory authority in the EU country where you live or work, or where you think a breach happened. The Information Commissioner's Office (ICO) is the UK regulator.
We may up date this notice from time to time. Any changes will be posted on this page and, if appropriate, sent to you by email.